Shipping Policy — ungeeks

Last updated: 10 August,2026

At ungeeks, we work to get your order to you as quickly and safely as possible. This policy explains how we process and ship orders, and outlines the limits of our responsibility once an order is handed over to our courier partners.

1. Order Processing

• Orders are processed within 5-10 Days of confirmation, excluding weekends and public holidays.
• Since many of our tees are custom-printed, processing time may vary slightly depending on order volume and design complexity.
• You will receive a confirmation email/SMS once your order has been processed and handed over for shipping.

2. Shipping Partners

• We ship orders through third-party courier and logistics providers ("Delivery Partners"). We do not own or operate our own delivery fleet.
• Once an order is handed over to our Delivery Partner, tracking details will be shared with you via email/SMS/WhatsApp.

3. Delivery Timelines

• Estimated delivery timelines shown at checkout or on the order confirmation are approximate and based on information provided by our Delivery Partners.
• These timelines are not guaranteed and may be affected by factors such as weather, regional logistics disruptions, strikes, customs processing, incorrect address details, or high order volumes during sales/festive periods.

4. Limitation of Liability for Delivery Delays

• ungeeks is not responsible for delays, misrouting, or non-delivery caused by our third-party Delivery Partners once the order has been dispatched from our facility.
• We do not guarantee delivery within the estimated timeframe and shall not be held liable for any loss, inconvenience, or damages arising from delays attributable to the Delivery Partner.
• In case of a delay, we encourage you to track your shipment using the tracking ID provided. If the shipment is significantly delayed or appears stuck, please reach out to us at [info.ungeeks@gmail.com] and we will assist by coordinating with the Delivery Partner on a best-effort basis. however, final resolution timelines remain at the discretion of the Delivery Partner.

5. Shipping Charges

• Shipping charges (if any) are calculated at checkout based on your delivery location and order value.
• We may offer free shipping above a certain order value, as communicated on the site from time to time.

6. Incorrect Address / Failed Delivery

• Please ensure your shipping address, contact number, and pin code are accurate at the time of placing the order.
• ungeeks is not liable for delayed or failed delivery resulting from incomplete, incorrect, or outdated address details provided by the customer.
• If a shipment is returned to us due to an incorrect address or repeated failed delivery attempts by the Delivery Partner, re-shipping charges may apply.

7. Lost or Damaged Shipments

• In the rare case a shipment is lost in transit or arrives visibly damaged, please notify us within [5 days] of the expected delivery date (or delivery date, for damage claims) at [info.ungeeks@gmail.com], along with your order ID and relevant photos.
• We will investigate the matter with our Delivery Partner and work towards a resolution (replacement, refund, or reshipment), subject to the Delivery Partner's own claims process and timelines.

8. Order Tracking

• Tracking information will be shared once your order is dispatched. For any tracking-related issues, you may also reach out to the Delivery Partner directly using the tracking ID provided.

9. International Shipping

•  We currently ship only within India. We offer international shipping to selected countries — delivery timelines, customs duties, and import taxes for international orders are the responsibility of the customer and are outside ungeeks' control.

10. Contact Us

For any shipping-related questions or concerns, reach out to us at [info.ungeeks@gmail.com]